Vibra Energy Ltd is dedicated to managing our operations in a manner that:

• Continuously improves the Quality Management System.
• Maximizes customer satisfaction.
• Sustains employment for existing and future staff, fostering a positive work environment and developing staff to ensure the Company possesses the requisite skills to meet all current and future challenges. This affirms to our staff that they are integral to the company's overall performance.
• Cultivates partnerships with our funders, suppliers, stakeholders, sub-contractors, and customers to optimize business performance. We ensure that our suppliers and partners involved in delivering our services also align with our quality philosophy and company policies.
• Upholds our reputation for honesty and integrity, ensuring these values permeate throughout the organization.
• Complies with the requirements of the current PAS – Improving the energy efficiency of existing buildings-specification for installation process, process management, and service provision following the current Building Regulations.

Procedures:

• Every member of staff, from top to bottom, is expected to demonstrate total commitment to quality improvement in every aspect of their work.
• The management team is responsible for establishing, maintaining, and implementing a quality management system for the organization. This system sets standards and implements changes to achieve those standards, with regular reviews.
• Every employee is accountable for the quality of their work and is trained to perform their duties according to our specific quality standards.
• Contractors engaged for specific functions must meet our specified standards.
• Our organization's managers closely monitor the quality of our staff's work through regular supervisions, including direct observation.
• Management ensures, through instruction, practical example, and training, that quality is the objective of all staff members. Each employee is provided with a proper understanding of the importance of the quality system and its direct relevance to the success of the business.